Our goal is to offer you the best shipping options, ensuring that we provide the highest levels of responsiveness at all times.
Order Processing: Orders are processed within 1–2 business days, excluding weekends and holidays, after you receive your order confirmation email. You will receive another notification when your order has shipped.
Shipping Time: We aim to fulfil all orders as quickly as possible. Orders typically ship within 1–2 business days, but this cannot be guaranteed during busier periods. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time in transit. If there will be a significant delay, we will contact you by email.
Where We Ship: We currently deliver to the United Kingdom and the United States only.
Shipping Rates and Delivery Estimates: We offer free delivery on all orders to the United Kingdom and the United States. UK orders are typically delivered within 7–10 business days of dispatch. Delivery estimates for United States orders are calculated and displayed at checkout.
Delivery times are estimates and begin from the date of shipping rather than the order date. They are provided as a guide and are subject to the acceptance and approval of your order.
Shipping Carriers: We use reputable carriers to help ensure your package arrives safely and on time.
Shipment Confirmation & Order Tracking: You will receive a shipment confirmation email after your order has shipped, containing your tracking number. Tracking information should become active within 24 hours.
We have 24/7 chat on our website if you need immediate assistance.